The player from Greece were looking forward to per month for his withdrawal, Irrespective of obtaining presented the many asked for paperwork. His account was subsequently blocked. In response, the casino mentioned the participant had failed to show up at two scheduled movie verification calls, that's why, the verification method was incomplete.
b) providing you, along with your Specific consent, with business and/or advertising facts, as well as sending you promotion content or accomplishing direct product sales pursuits or professional communications on goods, expert services together with other things to do of LOFAS SPRINT SRL, or undertaking sector research;
The participant deposited resources into her account, even so the deposit is apparently lost. The complaint was rejected since the participant didn't respond to our messages and inquiries.
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The player from Greece is experiencing challenges withdrawing his winnings as a consequence of ongoing verification. The participant later on confirmed which the withdrawal was processed properly, for that reason we marked this complaint as fixed.
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The participant from Portugal, who experienced self-determined to be a gambling addict, reported that he had repeatedly requested Twin Casino and Leon Casino to block his account because of his habit, but his requests had been disregarded. Inspite of his self-exclusion from the Portuguese gaming regulator SRIJ, the player had been capable LEON Casino to continue enjoying and missing about twenty,000€. The participant also claimed that Leon Casino owed him €2450, which he alleged experienced disappeared from his account.
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The player from India had submitted a withdrawal request lower than two months previous to making contact with us. Winnings hadn't been acquired as much as that working day. The participant had complained about not acquiring his withdrawal, on the other hand, the casino had clarified that the participant had provided an incorrect purse number during the AstroPay payment process, as well as the withdrawal had now been processed on their finish.
The participant from Sweden is going through troubles withdrawing their winnings because of ongoing verification. Player’s criticism has actually been solved efficiently.
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The participant from Germany is experiencing difficulties verifying his casino account due to lacking evidence of earnings. The problem was effectively solved, the player acquired his funds.
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